When feedback stings, it’s usually for one of three reasons. Find out which one holds you back most — and what to do about it.
Most of us don’t have a feedback problem. We have a trigger problem.
When critical feedback lands badly, it’s not usually because we’re defensive or fragile. It’s because something specific about that feedback — the content, the person, or what it implies about us — sets off a protective reaction we can’t always control.
Researchers have identified three distinct types of feedback trigger, and most people have one they’re especially prone to.¹
This 7-question quiz will help you identify yours — and give you a personalised set of strategies to handle it better.
Takes about 2 minutes. No sign-up required.
¹ Stone, D. & Heen, S. (2014). Thanks for the Feedback: The Science and Art of Receiving Feedback Well. Portfolio/Penguin.